• Half A Day Duration
  • English
  • Cancellable and Revisable
  • Printed Voucher Accepted
  • Pick Up at Certain Places
  • No Meals Included

Hells Gate Geothermal Park, Mud Bath and Spa

From AU$33.09
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What to Expect
Travel reference:

Chill out at Rotorua's most active geothermal area and soak in sulphurous spas and natural mud baths!

The Hells Gate Geothermal Park features boiling hot pools and erupting waters with temperatures in excess of 100 degrees Celsius and New Zealand's largest active mud volcano. You'll see, feel and understand just why the Irish playwright George Bernard Shaw gave this land the name "Hellsgate". Hells Gate is the only geothermal attraction in New Zealand that produces three different types of geothermal muds, making it a truly unique geothermal mud experience.

For those who want to jump in, Hellsgate Spa is a historic spa experience which replicates the mud baths of 150 years ago. The spas still use the silky smooth grey geothermal grey mud from the geothermal park and the sulphur spas use the sulphur water from the "Hurutini" pool. This spa experience is totally unique and will leave your skin clean and soft to touch which can last up to 6 weeks.

Relax in these historic and unique spas and mud baths, book your Hells Gate experience today!

Operating times (daily except Christmas Day): 

Summer Operating Hours (1 October - 31 March):

  • Geothermal Park open from 8:30 am - 6:30 pm (last entrance 5:30 pm)

  • Mud Bath Spa open from 8:30 am - 10:00 pm (last entrance 8:00 pm)

Winter Operating Hours (1 April - 30 September):

  • Geothermal Park open from 8:30 am - 5:30 pm (last entrance 4:00 pm)

  • Mud Bath Spa open from 8:30 am - 8:30 pm (last entrance 7:00 pm)

Activity durations:

  • Hells Gate Geothermal Park (1-1.5 hours)

  • Hells Gate Geothermal Park plus spa (2 hours)

  • Hells Gate Geothermal Park plus spa and mud bath (2.5 hours)

  • Spa and mud bath (1 hour)


Assembling arrangement:

Ticket exchange address: 351 State Highway 30 Tikitere Rotorua

Shuttle Bus Schedule:

Summer (1 October to 31 March):

  • Leaving Tyron St at 8:50 am, 12:50 pm, 4:50 pm and 6:50 pm;

  • Leaving Hells Gate at: 12:30 pm, 4:30 pm, 7:30 pm and 9:00 pm.

Winter (1 April to 30 September):

  • Leaving Tyron St at 8:50 am, 12:50 pm and 3:50 pm;

  • Leaving Hells Gate at: 12:30 pm, 3:30 pm and 6:30 pm.

Dining arrangement:
  • Geothermal Steamed Hangi Lunch or Dinner is available at additional cost, please make sure you add this to your booking if required.

  • The Hangi Lunch or Dinner consists of chicken and lamb with potato, kumara, pumpkin, sweetcorn and stuffing. The desert includes a geothermal steamed pudding with custard, fruit salad and cream.

  • The Hangi Lunch or Dinner requires a minimum of 4 people 48 hours in advance to book.

  • Lunch time: 12:30 pm – 2:30 pm

  • Dinner time: 5:30 pm – 7:30 pm/8:30pm (seasonal)

  • Child tickets: Ages 5 – 15 years
  • Infants under 5 years are free.

  • There is free parking available near the Hells Gate Geothermal Park.

  • There are two complimentary English-language guided tours of Hells Gate Geothermal Park per day, at 9:30am and 1:30 pm (please arrive at the meeting point at least 15 minutes in advance).

  • Please inform the staff when changing tickets if you intend to use the Hells Gate Geothermal Park entry tickets and mud bath and spa tickets on separate days.

  • Infants over 6 months must wear swimming nappies when in the sulphur hot springs.

  • Infants aged 0 - 2 years cannot take part in the mud bath activity.

  • Time in the mud bath is limited to 20 minutes, time in the hot springs is unlimited.

  • The Hells Gate Geothermal Park is closed on Christmas Day.

How to Use
Booking information:
  • Upon booking this product, you will receive confirmation in the form of a tour voucher.

  • Please print the voucher and present it on the day of the tour.

  • The supplier's contact details are included on the tour voucher.

Cancellation rules:
  • Full refunds will be issued for cancellation or revision made at least 6 days before use.
  • 50% payment fee will be charged for cancellation or revision made at 4-5 days before use.
  • No cancellation or revision within 3 days before use.
  • If you do not show up at the required time, you will be considered to have forfeited your booking and will not be entitled to a refund.
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