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  • 1 Hr Duration
  • English
  • Free Cancellation 7 Days Before Use
  • Mobile Voucher Accepted
  • Pick Up at Certain Places
  • No Meals Included

Queenstown Onsen Hot Pools (Daytime Experience)

From AU$77.35 AU$81.55
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* Please note that pricing may change upon date selection.

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What to Expect
Travel reference:

Relax in a private cedar-lined hot pool overlooking the magnificent Shotover River canyon!


The Onsen Hot Pools is located high on a cliffside overlooking the magnificent Shotover River canyon, providing views over breathtaking alpine scenery and the perfect vantage point to watch the Shotover Jet jetboats on the river below.


A unique feature of Onsen Hot Pools are the retractable picture windows - convert your pool room from indoor to outdoor and back again at the touch of a button! Pools are hot and steamy on snowy days, warm and sheltered on rainy day, cool and shady on sunny days and simply magical in the evenings! Each pool room can accommodate up to four adults and are perfect for individuals, couples, families and friends.



With the Original Onsen package, you'll receive a selection of locally sourced New Zealand treats including Gibbston Valley wines. The package includes towels, aromatherapy burner, a complimentary glass of bubbly, wine, beer, or juice with a choice of Kapiti ice cream, Proper Crisps or Whittakers Chocolate Bar.


Book your Onsen Hot Pools experience today and enjoy a bath in the purest water on Earth!


Assembling arrangement:
  • Free bus pick-up point: Station Building, Queenstown (Bus Stop D, corner of Camp Street and Shotover Street)

  • Free bus pick-up services are not available for bookings on half past the hour, please make your own way to the activity location.

  • Onsen Hot Pools address: 160 Arthurs Point Road, Arthurs Point, Queenstown, New Zealand

  • Car: only 10km from the centre of Queenstown and 20km from historic Arrowtown. 15 minute drive, car parking is available.

Tips:
  • Child ticket: Ages 5 - 11 years

  • Infants under the age of 5 cannot take part in this activity.

  • Operating hours: 10:00 am - 5:00 pm (2:00 pm - 5:00 pm on 1 January)

  • If you prefer an evening pool, please click here for details.

  • Please be informed that this activity is extremely popular and should be booked well in advance.

  • We are not taking bookings for the Garden Pools until early October.

How to Use
Booking information:
  • Upon booking this product, you will receive confirmation in the form of a tour voucher.

  • Please present the voucher on your mobile device on the day of the activity.

  • The supplier's contact details are included on the tour voucher.


Cancellation rules:
  • Full refunds will be issued for cancellation or revision made at least 7 days before use.
  • 30% payment fee will be charged for cancellation or revision made at 4-6 days before use.
  • No cancellation or revision within 3 days before use.
  • If you do not show up at the required time, you will be considered to have forfeited your booking and will not be entitled to a refund.
FAQs ASK
  • Q:Are kids allowed and what are the price for them. So 2A and 2C
    A:Hi there, thanks for your question. Children aged 5 - 11 years are allowed in the pools but infants under the age of 5 cannot take part in this activity. The price for children is $32.5 NZD per person. You can select a date to see all the prices. If you have any other questions, please send us an email at service@kootrip.com. Kind regards, June
    2019/09/22
  • Q:Hi there, I'm wondering if I purchase the Onsen hot pool package, is it guaranteed that the pool is available in certain time slots?
    A:Hi there, thanks for your question. We recommend you book well in advance since this activity is extremely popular. Please enter your preferred pool time when booking and we will confirm availability with the operator as quickly as possible for you. If there's no availability on the day you've selected, the operator will attempt to reschedule your activity or you will be entitled to a full refund. Please feel free to email us at service@kootrip.com if you have any other questions. Kind regards, Cynthia
    2019/08/22

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